Flexible, automated diagnostic solutions to help people solve circuit card problems.

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Information for Obsolete Products

Huntron's policy on support of obsolete products

Current Price List Products
If you are purchasing a Tracker or Access Prober from the current Price List you can be assured that Huntron will be able to support your purchase for a minimum of three years after the sale.

Service
Huntron will service obsolete products within the limit of available parts. If you wish to have an obsolete product serviced, we recommend you contact us first with a description of the problem. This will give us the opportunity to diagnose the problem and help you decide whether or not to send it in for repair. If your unit is 10 years or older, please call Huntron at 800-426-9265 to discuss service options.
A Return Maintenance Authorization (RMA) number will be issued before the unit is shipped to Huntron. Do not ship items to Huntron without the RMA number.

Software
Obsolete products that are software controlled are supported only to the extent of answering technical support questions. Certain DOS-based versions of software for use with obsolete products can be downloaded from the Software Downloads section of this web site. Contact Huntron with questions about upgrading to the Windows-based Huntron Workstation.

Manuals
Huntron still stocks a limited supply of parts and printed manuals for obsolete products. Contact us with questions regarding the availibilty of parts and manuals. In most cases, manuals are available only on the Huntron Product Manual CDROM. This CD is available in the Huntron Online Store.

Obsolete Products
Huntron has manufactured many Huntron Trackers and accessories since 1976 and a lot of them are still functioning today. However, the following Huntron products are now considered obsolete:

• Huntron Tracker 1000 (models 1005B, B1, B1S)
• Huntron Tracker 200
• Huntron Tracker 2000 (all serial numbers)
• Huntron Switcher 210, 410, 640
• Huntron DSI700
• Huntron Tracker 2500
• Huntron Tracker 5000 and 5100DS
• Huntron RP388 Robotic Prober
• Huntron Tracker 5300 and 5500
• Huntron Prober I
• Huntron ShorTrack model 90
• Huntron DC Line Sentry model 20
• Huntron Prober II and IIc (ISA, PCI and color cameras)
• Huntron Prober III and IIIc (ISA, PCI and color cameras)
• ProTrack I model 10
• Tracker 4000
• Huntron Access Prober with PCI color frame grabber

For those considering buying used Huntron products

Please contact Huntron Technical Support or view the Huntron FAQs before purchasing used equipment from surplus test equipment suppliers or auction sites such as EBay. In many cases, the equipment does not include all the parts or accessories that originally shipped with the unit. Some of these parts (such as GPIB or camera cards) are necessary for the equipment to function properly and are no longer manufactured by their OEM.